This policy explains what personal information DesignerX (the “Service”), operated by 3DBuildX of 55 Dickson St, Cambridge, Ontario, Canada (“3DBuildX”, “we”, “us”), collects when you use designerx.3dbuildx.com, and how we use and protect it. We handle personal information in line with Canada’s PIPEDA and Ontario privacy law.

1. Information we collect

Account details: your name and email address, and a securely hashed password if you sign up with email and password. We never store your password in readable form.
Google sign-in: if you choose “Continue with Google”, Google shares your name, email address and profile picture with us. We do not receive your Google password and we do not access your Gmail, Drive, contacts or any other Google data.
Your designs and files: the designs you create and save, and any images, SVG files, fonts or other files you upload to the designer.
Orders and registrations: details you give us if you register for a workshop, request a print or contact us.
Technical data: basic technical information such as browser type and an essential session cookie that keeps you signed in.

2. How we use it

To create and secure your account and keep you signed in.
To save your designs so you can reopen, edit, export and print them.
To prepare and fulfil print orders and workshop registrations you ask for.
To respond to your questions and send service messages (for example, account or order notices).
To maintain, secure and improve the Service and prevent abuse.

We do not sell your personal information and we do not use it for third-party advertising.

3. Who we share it with

We use trusted providers to run the Service, and they process data only on our instructions:

Google, for optional sign-in.
Supabase, which hosts our database and file storage.
Our web hosting provider, which serves the website.

We may also disclose information if the law requires it or to protect our rights, users or the public. Your information may be stored or processed outside Canada by these providers.

4. Cookies

We use only the cookies needed to keep you signed in and protect your session. We do not use advertising or cross-site tracking cookies.

5. How long we keep it

We keep your account and designs until you ask us to delete them. We may keep limited records longer where needed for orders, accounting or legal reasons.

6. Security

We use access controls, encrypted connections and hashed passwords to protect your information. No online service can be perfectly secure, so please use a strong, unique password.

7. Your choices and rights

You can ask to access, correct or delete the personal information we hold about you, or withdraw your consent, by emailing info@3dbuildx.com. We will respond within a reasonable time. You can also remove DesignerX’s access to your Google account at any time in your Google Account settings under “Security → Third-party access”.

8. Children

The Service is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. The “last updated” date above shows the latest version, and we will give notice of significant changes.

10. Contact

3DBuildX, 55 Dickson St, Cambridge, Ontario, Canada
Email: info@3dbuildx.com · Phone: +1 226-407-0007